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Business Process Engineering

Business Processes are vital within any organisation as they provide core-operating structures and ultimately should deliver value to the organisation.  An emphasis on the creation and delivery of value provides a focus for analysis and development of improvement initiatives.


We have built a strong reputation amongst diverse clientele for delivering real value through Business Process Re-engineering (BPR).


Understanding existing processes in an organisation is essential. Critical to the unique approach is the understanding and realisation of the strengths and limitations of existing client business processes.


We utilise experienced consultants who possess the necessary analytical tools and methodology providing a process review framework that is flexible enough to satisfy all client needs.  A fully integrated solution can be formulated and delivered only after a careful analysis of all business processes within the context of the following five Strategic Development Areas:


  • Organisation and Structure

  • Technology and Customer Service

  • Process and Practices

  • Personnel and Team Development

  • Operational Capacity


A review of these areas must address process costing to establish the cost drivers of the process, process mapping techniques to establish a common understanding of the process and critical activities, cycle time analysis and customer and/or stakeholder analysis.


Future vision is also paramount to any business process review and re-engineering. The approach enables organisations to identify their requirements and build a shared understanding of the performance expectations of all stakeholders.


Once the review is complete, we can assist with planning and implementation of any improvement initiatives. Any changes required will have an impact on the people, systems and processes within the organisation. We bring extensive Project Management expertise to bear to ensure successful implementation of these initiatives and achievement of client expectations.

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